Removed 2 form fields Conversion +41%
Held for 7 months
Found a high-intent leak where users dropped after uploading a part but before completing registration. One sprint, no backend changes. The lift was durable — not a launch spike.

Key results
+41%
19→24%
7mo
€760k
Sign-up volume (the result)
Conversion Rate (the mechanism)
Sustained Gain
Pipeline at Risk

Diagnosis.
Decision.
Delivery.



I led the end-to-end redesign of MV's upload-led registration flow — from identifying the leak to shipping the fix and owning the measurement. The problem wasn't obvious: the homepage had a larger absolute drop-off, but the higher-intent upload path was where the real business cost sat. Three converging signals — Mixpanel funnel data, Hotjar session recordings, and direct input from Sales — confirmed that two mandatory fields had no downstream justification. I removed them, negotiated the trade-offs with stakeholders, and shipped in one sprint with no backend changes. Signup conversion lifted 41% in the first month with traffic flat, and held for seven months

Selected Works
Checkout OptimisationProject type
ChilimaniliPro-bono UX/UI Work
Buena OndaDesign Sprint
BeKindPro-bono UX/UI Work
EvaaUI Work